Privacy Policy

This policy describes how we collect, use, and protect your personal data, in accordance with the GDPR and Google's requirements.

Data Controller

The data controller is CW Mining Consultants, located at 2, rue de Schmitt. For any questions regarding the protection of your data, you can contact us at the following email address: info@cwminingconsultants.com.

Data Collected and Purposes

We only collect data necessary for providing our consulting services and communicating with you.

  • Identification Data: Last name, first name, email address, phone number, postal address (provided via the contact form).
  • Communication Data: Content of your messages and requests.
  • Technical Data: IP address, browser type, pages viewed on our site (collected via analytical cookies).

This data is processed for the following purposes: responding to your requests, providing our services, improving our website, and complying with our legal obligations.

Cookies and Trackers

Our site uses cookies for basic functionality and to analyze traffic (via Google Analytics). These cookies help us understand how visitors interact with our site to improve the user experience.

Types of Cookies Used

  • Essential Cookies: Necessary for the site's operation (e.g., session management).
  • Analytical Cookies: Allow us to measure audience (anonymized data).

You can manage your cookie preferences via your browser settings. Refusing essential cookies may affect the site's functionality.

Legal Basis and Retention Period

The processing of your data is based on your consent (for analytical cookies and marketing communication), the performance of a contract (for providing our services), or our legitimate interest (for site security).

Contact data is retained for 3 years from our last contact. Data related to a service provision is retained for 5 years from the end of the contract, for legal and accounting reasons.

Data Sharing

Your personal data is neither sold nor rented to third parties. It may be shared with:

  • Our technical providers (hosting, email service) who act as subcontractors and are contractually bound to protect it.
  • Legal authorities, if required by law.

Some of these providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place (European Commission Standard Contractual Clauses).

Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

  • Right of Access: Obtain confirmation that data concerning you is being processed and receive a copy.
  • Right to Rectification: Request the correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request the deletion of your data in certain cases.
  • Right to Restriction of Processing: Request the suspension of processing in certain situations.
  • Right to Object: Object, for reasons relating to your particular situation, to processing based on legitimate interest.
  • Right to Data Portability: Receive your data in a structured format and transmit it to another controller.
  • Right to Withdraw Your Consent: At any time, for processing based on it.

To exercise these rights or for any questions about the protection of your data, contact us at info@cwminingconsultants.com. We are committed to responding within one month. You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés).

Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access control, and regular security audits.

Updates to This Policy

This privacy policy may be updated occasionally to reflect changes in our practices or for legal reasons. The most recent version will always be published on this page with the date of the last update.

Last Updated: May 15, 2024

For any specific questions regarding this policy, you can contact us by phone at 07 49 29 10 39 or by email at info@cwminingconsultants.com.

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